Corporate Mobility insurance – Assistance 24/7

In today's interconnected world, travel is an essential part of doing business. TSM offers a comprehensive insurance solution for medical assistance, security assistance and all travel-related issues, with no geographical exclusion. So whether you are looking for cover for your travelling employees, members of your association or NGO, or expats and their families, we can provide a range of specialist assistance to suit your business mobility needs. Our team is on hand 24 hours a day, 365 days a year to provide health and safety support, as well as immediate and effective assistance. Help is only a phone call away.

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Our assistance solution in brief

Information before and during travel

Before leaving, all travellers receive practical, medical and safety information. While travelling, they have direct 24-hour access to our network of medical providers and our information service.

Medical assistance

In the event of illness or accident, our medical assistance services cover search and rescue costs, hospitalisation and repatriation, as well as a second medical opinion. A helpline is available at all times to monitor care or follow up treatment.

Medical expenses

When treatment is needed abroad, our cover includes reimbursement, advance payment, or immediate payment of medical expenses.

Medical evacuation and repatriation

We organise on-site emergency assistance, medical repatriation back home or to a hospital (regardless of the country of residence), and repatriation in the event of death.

Travel mishaps and travel insurance

We cover a comprehensive range of travel services, from trip cancellation through to baggage assistance (loss and delay), flight delays, legal protection, death and disability benefits, and cash advances.

Security assistance

We issue real-time alerts in the event of a security situation and offer traveller tracking solutions. And if you run into trouble, we cover organisation of evacuations to a secure area as well as negotiations in the event of kidnapping.

A man is walking through the airport with his suitcase for a business trip.

The world is your oyster…
and we'll be on board
to keep you safe.

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Immediate response in a crisis

In the event of a crisis, whether it is political unrest, a natural disaster, or an accident, we leverage our experience and expertise to effectively manage the situation and ensure the safety of your employees.

Managing the risks and health and safety issues involved in business travel is becoming increasingly complex. It calls for tailored solutions adapted to your particular needs.

Legal obligations regarding information, prevention and protection can be a minefield. We work closely with you to simplify your employees' travel by designing cover to facilitate these processes. At the same time, we organise preventive communications aimed at raising awareness among your staff.

Getting the help you need
Our services are available around the clock via our telephone helpline, mobile app and web portal. Our team is on hand to answer your questions and offer support whenever you need it.

Emergency repatriation
In critical situations, speed is of the essence. When trouble strikes, TSM offers emergency repatriation solutions. Whether it is a case of serious injuries, an acute medical condition, or a crisis situation in the field, our team is ready to intervene immediately. We coordinate the resources needed to get your employees to safety, whether this means back to their homes or a transfer to the most appropriate medical centre.

A network of excellence.

With our global response network of 45,000 medical providers, you can be sure of immediate intervention wherever your employees are. Our network also publishes real-time safety and health information and monitors the situation during critical periods.

Insurance that recognises the value of your people

The greatest asset of a company is its people. Our Corporate Mobility insurance solution is designed to protect your employees when they travel for work, minimising the potential risks that could affect your business. We are by your side to provide help and support, whether to protect your reputation, anticipate legal impacts, deliver cover against financial penalties, or keep your staff motivated.

Protecting your reputation
Company reputations take a long time to build: a problem in a foreign country can quickly get out of hand and seriously affect your reputation. TSM provides proactive and effective incident management to safeguard your brand image. Your employees are our ambassadors, and their well-being is of prime importance to us at all times.

Anticipating legal impacts
Our Corporate Mobility insurance plays a key role in anticipating and minimising legal risks, such as corporate liability or potential regulatory breaches. Should an incident happen, our comprehensive, tailored assistance is designed to help reduce the likelihood of legal complications.

Protection against the risk of financial penalties
An unforeseen accident or incident can result in substantial financial penalties. Our insurance solution helps you minimise these risks and safeguard the financial stability of your business.

Taking the time to find the right replacement
Replacing an employee who is unable to work can be costly and difficult. By ensuring adequate assistance in the event of an incident, you can reduce the amount of time your employees are unavailable and maintain business continuity.

Keeping your employees motivated
When disaster strikes abroad, it can cause stress that can affect your employees' motivation to travel on business. We understand the importance of employee well-being and work hard to ensure their safety when they travel. Providing reassurance helps motivate your employees.

A man on a business trip waits in the street.

A passport
to safety for
your employees.

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Frequently asked questions

What sets Corporate Mobility insurance apart from other business travel insurances?

The key advantage of the Corporate Mobility solution is that TSM is not only the insurer but also the assistance provider. This means that we are able to deliver a tailored service and make faster decisions. With our Corporate Mobility insurance, you have a dedicated number giving you 24/7 access to a Swiss based support centre, where help is available in several languages.

How does Corporate Mobility insurance help in a crisis (political, war, epidemic, pandemic)?

In a crisis, TSM Assistance sets up a crisis unit based on four main principles:
1. Proactive communication with policyholders, affected employees and families, customers, and service providers.
2. On-site assessment, dispatch of competent teams and coordination with local emergency services.
3. Medical or security assistance
4. Post-crisis support. All customers who have opted for the crisis module will be alerted to crisis situations if they arise within one of their registered destinations.

How can we reach TSM during a trip if needed?

In an emergency, please contact TSM Assistance on the number shown on your insurance card, 24/7/365, your manager and your HR department. We recommend that you save these numbers on your phone before you leave.

Is Corporate Mobility insurance suitable for NGOs and schools sending staff or students abroad?

Corporate Mobility insurance is suitable for any company or institution with an address in Switzerland, whose employees travel abroad.

Peace of mind for when the unexpected happens

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